Returns & Exchanges
At Wagner's Shoes, we want you to step out in confidence. If your new footwear isn't the perfect fit, you can return or exchange your unworn items within 30 days of purchase.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Footwear
Place the unworn shoes in their original designer box and secure them inside a sturdy shipping carton to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring old labels are covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing